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Real questions for
O’Donnabhain’s

Have a question? Please view the most frequently asked questions below. If we haven’t answered your question, please get in touch and we’ll get back to you as soon as we can.
Planning your stay at O’Donnabhain’s? We’ve gathered the most common questions to help make your visit smooth, simple, and stress-free.
If you can’t find what you’re looking for, our team is always happy to help.
How can I make a reservation or check availability for my preferred dates?
Our online reservation system is an easy and secure way to see what rooms are available, pick your arrival and departure dates, make your reservation and get instant confirmation.
In order to offer you the best rates during the busiest times of the year, we impose a minimum stay. If the minimum stay is 2 nights, you must enter 2 nights stay on the reservation system before it will allow you to proceed.

We’re sorry you have to cancel your stay. Our accommodations are typically booked in advance as most guests prefer to have a confirmed booking / reservation. If a room, apartment or holiday home is cancelled at short notice, we may be unable to re-sell that room.

Rooms at O’Donnabhain’s Townhouse Accommodation

Up to 7 days before you are due to arrive, there is no cancellation charge.

If you cancel within 7 days of your arrival date, there is a cancellation charge for the first night’s stay.

(For more on our terms and conditions click here.)

Self-catering apartments and studio on Henry Street

Apartments and the studio are paid in full at least 3 weeks (21 days) before arrival. Cancellations within 21 days of arrival are charged in full.

Holiday homes

Holiday homes require an initial deposit of 25% which is non-refundable. The balance is due 6 weeks before your stay. Cancellations after this time are not possible.

For reservations in our apartments and holiday homes, please check the Kenmare Rentals  website for the cancellation policy.

At O’Donnabhain’s, we accept Visa, Mastercard and Cash.

All taxes and service charges are included in the room rate.

If you have reserved a room with breakfast, you can enjoy “a full-Irish” breakfast or you can choose lighter options from our menu.

For room-only reservations, you may choose to have breakfast, but it will be added as an additional charge to your room. Breakfast is €15 per person, paid at the bar.

Breakfast is served from 8:30am to 9:45am.

If you are checking out early and would like an earlier breakfast, please email us in advance to check that we can provide breakfast at a time that is suitable for you.

We strive to make sure that our rates are always the lowest when you book with us directly. If you find a lower rate on another website, we will match the rate available on the other website.
We will also refund you the difference in the rate between the direct booking and the third-party site.
Our Wi-Fi is free throughout the building. Connect to the open network “O’Donnabhains Open Wifi” – no password needed.
There is free on-street parking all around O’Donnabhain’s on Henry Street. We don’t have a private car park. If you need help finding a space, call into the bar or ring us on 064 66 42106.
All areas of the property, including bedrooms, are non-smoking. You may smoke in the beer garden or on the patio.
All our rooms are ensuite. If you require a room with Shower-only / or Bath-only, email us after you have made your reservation and we will arrange this for you.
There is no charge for children (ages 0-10 years) who sleep in the same bed as their parent. After the child’s 11th birthday, they have the same requirements as an adult.
Our Family Room – This will sleep 2 adults and 2 children. As this room has 1 double bed and 2 single beds, it is possible to have an infant in a cot in this room. The rate on our online system is the rate for the entire family and includes breakfast and taxes.
Yes, we have cots. We can only place 1 cot in a room due to access and fire regulations.
Cots are free if they are reserved when you book your room directly on this website. Simply email us after you have made your booking to inform us that you need a cot / crib and we will reserve it for you. If you arrive on the day and request a cot / crib there may be an extra charge.
When you are making a reservation on our own website, there is an option of  “Cleaning”. If you are staying in one of our apartments, our studios, or our self-catering townhouses / villas, and would like a cleaning service in the middle of your stay, please check the “cleaning” option.
Check in time is after 14:00. If you want to arrive earlier please call us at 064 66 42106 on the morning of arrival to arrange this.
Check out time is at 11.00am. If you would like to check out later, please inform a member of staff the evening before you depart and we will organise this for you.
Children are allowed in the bar. However, they must be accompanied by an adult and must remain seated at all times. Please note that the legal drinking age in Ireland is 18.
While it is customary in Ireland that children leave the bar early, we understand that a lot of families come to O’Donnabhain’s for food and also to listen to the music, so we have no problems with you staying a little late to listen to the music.
We have traditional Irish music every night during the summer. From November to March there is music at weekends and on some weeknights. Ask at the bar or call 064 66 42106 to find out who’s playing.
We serve food every day from 12:00 midday until 21:00. Last tables are seated at 20:45.
To book a table, use our Book a Table page or call us on 064 66 42106.
Pets are only allowed in our beer garden at the rear of the property.
Registered assistance and guide dogs are exempt from this rule. We respect that assistance or guide dogs are essential to their owners.
Our bar and restaurant are located on the ground floor and are fully accessible.
Our bedrooms are located on the first and second floors and we do not have an elevator in the premises.
Our voltage is 220 Volt. If you are from the US it is better to purchase your transformer in Ireland.
Please complete this form and we will get back to you as soon as possible.

Still have questions?

If you need more information or have a special request, our team is here to help.
Get in touch anytime—we’ll make sure your stay is seamless from start to finish.
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